What was delivered is not what I ordered. What should I do?

Modified on Thu, 24 Apr at 9:02 AM

Please contact our Customer Service as soon as possible (no later than within 30 days of the delivery). Please make sure you add a picture of the goods you received instead and state your order number in your message. The order number will be in the confirmation email entitled “Beerwulf Order Confirmation”.


You can send an email to sevice@beerwulf.com, or use our chatbot to be passed on to an agent. Agents are available from Monday to Friday between 9 a.m. and 4:00 p.m.

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