I only received part of my order; what should I do?

Modified on Thu, 27 Mar at 5:44 PM

Depending on the volume, your order can be shipped in multiple parcels. The shipment confirmation email currently only shows one tracking number. Due to system limitations, we are not able to show all tracking links. Each tracking link will, therefore, be sent in a separate email. Please take a look at all tracking codes supplied. If there is an issue or delay with one of your parcels, please reach out to the customer care team via the link below. Please note your order number and the tracking code, so we can help you as fast as possible.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article